Return & Refund Policy

At Clothaz, we want you to be fully satisfied with your purchase. If for any reason you are not happy, our return and refund policy is designed to be simple and fair.

Returns

• You may request a return within 14 days of receiving your order.

• Items must be unused, unwashed, and in original condition with tags attached.

• Certain items such as underwear, socks, or final sale items are not eligible for return.

Refunds

• Once your return is received and inspected, we will notify you via email.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Please note that shipping fees are non-refundable.

Exchanges

• If you wish to exchange for a different size or color, please contact us first.

• Exchanges are subject to availability.

Return Shipping

• Customers are responsible for return shipping costs, unless the item is faulty or incorrect.

• We recommend using a trackable shipping service for your return.

Damaged or Incorrect Items

If you receive a defective or wrong item, please contact us immediately at support@clothaz.com with your order number and photos. We will arrange a replacement or full refund at no extra cost.